Customer support

Review open customer requests, response times, recurring issues and service quality.

Current summary 12 requests need attention

Open requests 12 -5

Urgent 3 Action needed

Average response 2h 14m -18 min

Satisfaction 94% +2 pts

Detailed view

Open requests

Customer	Subject	Age	Priority
Élodie Simon	Missing issue	42 min	Urgent
Hugo Fontaine	Address change	1h 18m	Normal
Camille Roux	Renewal question	2h 03m	Normal
Thomas Vincent	Damaged product	3h 41m	High